

Improvement of the offer process
Location: Germany
Project: Submission of a bid for a substation
Industry: Energy
Products: Substation
Project duration: 6 months
Departments: High-Voltage Team
Background:
The High-Voltage Team required at least 4 weeks to prepare a bid for a standard substation. The goal was to reduce the processing time to 7 business days.
Approach:
Step 1
Kick-off meeting with the project and team leaders, clarification of the framework conditions for process improvement (SIPOC, team members, ZDF, etc.)
Step 2
Current state analysis of the process (noting initial issues)
Step 3
Design of the target process; a major focus was the standardization of workflows, contracts, prices, etc.
Step 4
Implementation of the measures agreed upon in the target process workshop
Step 5
Tracking the implementation of the measures and the goal
Step 6
Celebrating the success; no adjustments were necessary
The goal of completing the quotation process within 7 days was exceeded. Additionally, a significant amount of time was saved for individual colleagues.